Automotive

CRM for dealerships and auto services

Run test-drive pipelines, service reminders and accessory sales in one owner 360° — from first enquiry to years of ownership.

The challenge

What slows automotive teams down

!Showroom and online enquiries disconnected
!Test drives booked but not followed up
!Service reminders manual or missed
!No single view of the owner lifecycle
01Test drives that convert, not evaporate
02Service bays filled by reminders, not luck
03Accessory and service revenue per owner visible
04An ownership lifecycle, not a one-time sale
How EazyCXM helps

One platform for automotive

In practice

A week inside a automotive team

Enquiry to test drive

A portal enquiry routes to the nearest showroom; the test drive books with reminders and the outcome logs to the pipeline.

Service due

Owners coming due surface automatically; WhatsApp reminders book the bay and the job card bills against the record.

The upgrade moment

Owners at typical exchange age receive a tailored upgrade offer drawn from their model and history.

Capabilities

Everything automotive needs, included

Unified enquiry capture across channels
Test-drive scheduling and outcomes
Service reminder automation
Owner record with vehicles and history
Accessory and service billing
Exchange and upgrade campaigns
How it flows

From first touch to lasting relationship

01

Enquire

Every channel feeds one pipeline.

02

Drive

Test drives scheduled and followed up.

03

Own

Delivery, billing and documents on the record.

04

Service

Reminders keep owners coming back.

Questions

Automotive CRM, answered

The owner record carries every vehicle, service and purchase across the relationship.

Due-date automation sends WhatsApp and email reminders and books follow-ups.

Routing, pipelines and reporting organise by location while leadership sees the whole network.

Tasks and sequences keep F&I conversations moving with the deal.

Accessory invoices tie to the owner and vehicle for a complete revenue view.

Attribution shows which portals, ads and walk-ins actually produce buyers.

Role-based access and DPDP-aligned controls protect owner information.

See EazyCXM for automotive

A guided walkthrough on workflows shaped like yours.

Talk to us

See EazyCXM on your business

Tell us a little about your team and we’ll walk you through the platform on workflows shaped like yours — your industry, your motions, your messiest Tuesday.

We reply within one business dayA real person, not a sequence.

The demo runs on your use caseBring your hardest question — that’s the fun part.

No pressure, no spamYour details are used to reach you about this, nothing else.

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