← Glossary

What is Dunning?

Definition

The structured process of reminding customers about overdue payments.

In depth

Good dunning is firm, polite and well-timed. EazyCXM automates reminder cadences and hands stubborn cases to a human with context.

Quotes & Finance
Related terms

More on Quotes & Finance

CPQ

Software that helps sales teams configure products, apply correct pricing and generate accurate quotes quickly.

Quotation

A formal document offering products or services at stated prices and terms.

Sales Order

A confirmed customer order that authorises fulfilment and billing.

Invoice

A document requesting payment for goods or services delivered, with tax and totals.

Dunning, made practical

EazyCXM puts concepts like this to work across your business — see it on a demo.

Book a demo Explore the platform
Talk to us

See EazyCXM on your business

Tell us a little about your team and we’ll walk you through the platform on workflows shaped like yours — your industry, your motions, your messiest Tuesday.

We reply within one business day — A real person, not a sequence.

The demo runs on your use case — Bring your hardest question — that’s the fun part.

No pressure, no spam — Your details are used to reach you about this, nothing else.

What do you want to explore?

By submitting, you agree to be contacted about EazyCXM. We respect consent — it’s kind of our thing.