← Glossary

What is API?

Application Programming Interface

Definition

A defined way for software systems to talk to each other programmatically.

In depth

APIs let you extend and integrate. EazyCXM exposes authenticated endpoints and webhooks with the same protections as the UI.

Platform & Compliance
Related terms

More on Platform & Compliance

Multi-tenant

An architecture where one software instance serves many isolated customers (tenants).

SaaS

Software delivered over the internet on a subscription rather than installed locally.

Webhook

An automated message sent from one app to another when an event occurs.

RBAC

Granting permissions based on a user’s role rather than individually.

API, made practical

EazyCXM puts concepts like this to work across your business — see it on a demo.

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