← Glossary

What is Multi-tenant?

Definition

An architecture where one software instance serves many isolated customers (tenants).

In depth

Each tenant’s data is kept separate within shared infrastructure. EazyCXM asserts business scope on every query, export and AI search.

Platform & Compliance
Related terms

More on Platform & Compliance

SaaS

Software delivered over the internet on a subscription rather than installed locally.

API

A defined way for software systems to talk to each other programmatically.

Webhook

An automated message sent from one app to another when an event occurs.

RBAC

Granting permissions based on a user’s role rather than individually.

Multi-tenant, made practical

EazyCXM puts concepts like this to work across your business — see it on a demo.

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