What is Hallucination?

Definition

When an AI model produces confident but false or unsupported information.

In depth

Grounding is the cure. Zuno AI answers only from your records and says so when the data doesn’t hold the answer.

Platform & Compliance
Related terms

More on Platform & Compliance

Hallucination, made practical

EazyCXM puts concepts like this to work across your business — see it on a demo.

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