← Glossary

What is Semantic Search?

Definition

Search that understands intent and meaning rather than matching exact words.

In depth

It finds the right answer even when wording differs. EazyCXM’s Zuno AI uses it across modules, isolated per tenant.

Platform & Compliance
Related terms

More on Platform & Compliance

Multi-tenant

An architecture where one software instance serves many isolated customers (tenants).

SaaS

Software delivered over the internet on a subscription rather than installed locally.

API

A defined way for software systems to talk to each other programmatically.

Webhook

An automated message sent from one app to another when an event occurs.

Semantic Search, made practical

EazyCXM puts concepts like this to work across your business — see it on a demo.

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